| Report Format: |
PDF |
| Date Published: |
28-May-08 |
| Product Type: |
Premium Report |
| Table of
Contents: |
View Table of Contents |
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Introduction
Based on a survey of 150 state and local government agencies in Europe and North America, this Datamonitor study provides insight into IT and business priorities. Results focus on two growing trends in the government sector: Constituent Relationship Management (CRM) and Geographic Information Systems (GIS).
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Scope
In-depth interviews with 150 agencies in large state and local governmentsGeographic coverage includes Canada, France, Germany, the UK and the USResults focus on Constituent Relationship Management, Geographic Information Systems and business dynamicsRespondents include government IT decision-makers such as CIOs and CTOs
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Report
Highlights
As governments look for ways to provide more personalized service, CRM offers opportunities to align services more closely with constituents' needs.
Nearly all of the information collected by governments contains a geographic element; as such, local authorities are increasingly implementing GIS solutions to manage all that data.
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Reasons
to Purchase
Validate your market messaging and positioning in local governmentCompare government IT purchasing plans across geographiesIdentify emerging areas of concern for local governments
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Table
of Contents
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